Returns & Exchanges

At Paxton Gate, we want you to be completely satisfied with your unique home decor and natural curiosities. If an item doesn't meet your expectations, you can return most products in their original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the reason for the return to receive an authorization code.

• 2.
  Pack Securely

  Carefully repackage the item in its original box with all protective padding to ensure it arrives back to us without damage.

• 3.
  Ship to Paxton Gate

  Affix the provided return label or use a tracked shipping service to send the package to our designated returns warehouse.

• 4.
  Receive Refund

  Once our team inspects the item, we will issue a full refund to your original payment method within 5 to 7 business days.